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We hope you love your Butterfly Melts order, however, if there are any issues with your order we will of course resolve them as soon as possible. Please email with any refund or returns inquiries.

Refund policy

We're convinced that you'll absolutely love our products, however, if you receive your order and are not satisfied for any reason you can return the product for a refund within 14 days of making a purchase.

Proof of purchase

To complete your refund, we require your order number or other proof of purchase. Please note that without proof of purchase, we can not issue a refund.


Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to

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